Shipping Policy

Delivery and Returns
At Diogo Louis, our unwavering commitment lies in providing our customers with exceptional quality products, regardless of their location. We take immense pride in our robust and streamlined delivery system, guaranteeing the safe and prompt arrival of our offerings. To ensure a smooth customer experience, we have outlined a summary of the delivery and returns guidelines that we diligently adhere to.


Shipping and Delivery


All the products that are purchased from our platform are shipped from our warehouses via our logistic services provider. The process, however, takes some days to reach our final customers. Therefore a period of few days is requested from our customers to allow us to make safe and sound deliveries. We have mentioned the estimated timeline for our orders in the below sections!


Domestic Orders


We strive to ensure speedy order processing for all domestic orders placed on our website. With the exception of Sundays and Public Holidays, your order will be processed within one business day. We understand the importance of timely delivery and aim to have your domestic orders arrive at your doorstep within 3-5 business days.